Utility Billing

URGENT!  If you received a call stating your account is past due, there was a clerical error where these notifications went to every utility customer.  If your account is current, you WILL NOT be disconnected.  We apologize for the inconvenience!

Office Hours are Monday through Friday from 8am to 5pm - closed for major holidays.

IMPORTANT UPDATE:  Zip Code Validation for Credit Card Payments effective June 15, 2026

Effective June 15, 2026, ZIP code validation will be required for all credit card transactions made through our payment system.  This added security measure helps protect cardholders and reduce fraudulent transactions.

To help avoid payment delays or declined transactions, we encourage all residents and payers to review any saved or stored payment methods and confirm that the BILLING zip code entered matches the zip associated with the card on file with your financial institution.

If your BILLING address or zip code has recently changed, please update your saved payment information as soon as possible.  

Thank you for your attention to this update and for helping us maintain a secure payment experience.